Frequently Asked Questions
Everything you need to know about our premium collection.
How do I determine the correct size for my purchase?
We provide a detailed sizing guide on every product page. We recommend measuring carefully with a flexible tape measure to ensure a comfortable and secure fit for long-term wear.
Is the packaging discreet?
Yes, all orders are shipped in plain, unmarked boxes or mailers. The sender name on the shipping label is listed as 'CC Logistics' to ensure your total privacy.
What materials are used in your products?
We prioritize safety and durability by using high-quality materials including medical-grade silicone, 316L surgical steel, and lightweight, hypoallergenic resins.
What is your return policy for hygiene-sensitive items?
Due to the intimate nature of our products, we cannot accept returns or exchanges once the tamper-evident seal on the internal packaging has been broken.
How long does shipping usually take?
Standard shipping typically takes 5-10 business days depending on your location. We also offer expedited shipping options at checkout for faster delivery.
Are your products suitable for 24/7 long-term wear?
Many of our designs are engineered for extended wear. However, we always recommend regular cleaning and immediate removal if you experience any discomfort or circulation issues.